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IRONKEEP Terms of Service

Effective Date: July 21, 2026 | Last Updated: July 23, 2026

These IRONKEEP Terms of Service (the “Terms”) form a binding agreement between DatumWard Technologies, LLC (“IRONKEEP,” “we,” “us,” or “our”), operating the IRONKEEP platform, and the customer that accepts these Terms (“Customer,” “you,” or “your”). These Terms govern all access to and use of the Services described below. Please read them carefully.

These Terms incorporate by reference the IRONKEEP Acceptable Use Policy (the “AUP”) and, where applicable, the IRONKEEP Data Processing Addendum (the “DPA”). By accessing or using the Services, you agree to these Terms, the AUP, and the DPA.

1. Agreement to Terms; Acceptance

1.1 Acceptance. You accept these Terms by (a) clicking “I agree,” “Sign up,” “Subscribe,” or a similar control presented during account creation or checkout; (b) executing an Order Form that references these Terms; or (c) accessing or using the Services. If you do not agree to these Terms, you must not access or use the Services.

1.2 Authority to Bind. If you accept these Terms on behalf of an Organization, you represent and warrant that you have the legal authority to bind that Organization to these Terms. In that case, “Customer,” “you,” and “your” refer to the Organization, and the individual accepting is responsible for ensuring the Organization’s compliance with these Terms. If you do not have such authority, you must not accept these Terms or use the Services on the Organization’s behalf.

1.3 Free and Paid Tiers. These Terms apply to all tiers of the Services, including the free tier and all paid tiers (STARTER, BUSINESS, and ENTERPRISE). Tier-specific commercial terms are described in Sections 6 and 7 and, for ENTERPRISE, in an applicable Order Form.

1.4 Free-Tier Individuals. Where an individual self-signs up for the free tier and is not acting on behalf of an Organization, that individual is the “Customer” and is placed under a shared, platform-operated Organization as described in Section 6. References to “Authorized Users,” “administrators,” and “Organization” apply to such individuals only to the extent contextually relevant.

1.5 Incorporated Documents. The AUP and the DPA are incorporated into and form part of these Terms. In the event of a conflict among the documents, the order of precedence in Section 24 applies.

2. Definitions

Capitalized terms have the meanings given where first used or as set out below.

  • “IRONKEEP,” “we,” “us,” “our” means DatumWard Technologies, LLC, operating the IRONKEEP platform.
  • “Customer,” “you,” “your” means the Organization (or free-tier individual) that agrees to these Terms.
  • “Services” means the IRONKEEP platform and all of its products and features, including IRONKEEP MAIL, IRONKEEP DRIVE, IRONKEEP CHAT, and IRONKEEP MEETINGS.
  • “Organization” means the Customer’s account or workspace on the Services.
  • “Authorized User” means an individual the Customer provisions and permits to use the Services under the Customer’s account.
  • “Customer Data” means data submitted to or processed through the Services by or on behalf of the Customer or its Authorized Users, including emails, files, documents, chat messages, calendar events, contacts, and meeting metadata.
  • “Account Data” means registration, administrative-contact, and billing information IRONKEEP collects to establish, manage, and bill the Customer’s account.
  • “Personal Data” or “Personal Information” means information relating to an identified or identifiable natural person, as defined under applicable data protection law.
  • “Subprocessor” means a third party engaged by IRONKEEP to process Customer Data on its behalf.
  • “AUP” means the Acceptable Use Policy. “DPA” means the Data Processing Addendum.
  • “Order Form” means an ordering document or online checkout transaction that references these Terms and specifies the subscribed Services, tier, fees, and term.

3. The Services

3.1 Overview. IRONKEEP is a secure productivity platform comprising four products: IRONKEEP MAIL, IRONKEEP DRIVE, IRONKEEP CHAT, and IRONKEEP MEETINGS. Customer Data is separated between Organizations.

3.2 IRONKEEP MAIL. IRONKEEP MAIL provides email, calendar, contacts, email rules, automatic replies, sending identities, mailbox import, scheduling, and address books.

3.3 IRONKEEP DRIVE. IRONKEEP DRIVE provides file storage with versioning, sharing, comments, tags, and trash, together with in-browser editing of common document formats.

3.4 IRONKEEP CHAT. IRONKEEP CHAT provides real-time team chat, including channels, direct messages, threads, reactions, mentions, message search, attachments, web push notifications, and meeting chat.

3.5 IRONKEEP MEETINGS. IRONKEEP MEETINGS provides scheduled and ad hoc audio, video, and screen-share meetings. IRONKEEP MEETINGS does not provide local recording of meetings.

3.6 Shared Platform Controls. Across the products, the Services offer customer-configurable identity, user-provisioning, domain, data-protection, legal-hold, audit, and location-based access controls, some of which are optional.

3.7 Tiers. The Services are offered in a free tier and in paid tiers (STARTER, BUSINESS, and ENTERPRISE), as further described in Section 6. ENTERPRISE is offered on a sales-led basis under a separate Order Form with custom terms.

3.8 Changes to the Services. IRONKEEP may modify, enhance, or discontinue features of the Services as described in Section 22.

4. Accounts, Registration, and Authorized Users

4.1 Organization Accounts. Paid-tier Organizations are created upon confirmation of payment as described in Section 7. Organization administrators manage the Organization’s configuration and Authorized Users.

4.2 Roles. The Services support the following roles: organization administrator, user, and compliance officer. IRONKEEP additionally operates a platform administrator role for its own operation of the Services, subject to the limitations in Section 11.

4.3 Provisioning and Deprovisioning. Organization administrators are responsible for provisioning and deprovisioning Authorized Users, whether directly or through a Customer-configured identity-management service. The Customer is responsible for promptly deprovisioning Authorized Users who should no longer have access.

4.4 Account security. Authorized Users must comply with the account-security and identity-verification controls made available or required through the Services. The Customer and its Authorized Users are responsible for maintaining the confidentiality of their credentials and for all activity occurring under their accounts. The Customer must notify IRONKEEP promptly at security@ironkeep.us upon becoming aware of any unauthorized access or use.

4.5 Responsibility for Authorized Users. The Customer is responsible for its Authorized Users’ acts and omissions in connection with the Services and for ensuring that its Authorized Users comply with these Terms and the AUP. Any act or omission by an Authorized User that would breach these Terms if taken by the Customer is deemed a breach by the Customer.

4.6 Accurate Information. The Customer must provide and maintain accurate, current, and complete Account Data, including administrative and billing contact information.

5. Eligibility

5.1 To use the Services, you must be at least 18 years of age (or the age of majority in your jurisdiction) and capable of forming a binding contract.

5.2 You represent and warrant that you are not barred from using the Services under the laws of any applicable jurisdiction and that your use complies with all applicable export control and economic sanctions laws and regulations, including those administered by the U.S. Department of Commerce and the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). You may not access or use the Services if you are located in, or are a national or resident of, a country or region subject to comprehensive sanctions, or if you are listed on any applicable restricted-party or denied-party list.

6. Subscriptions, Plans, and Free Tier

6.1 Tier Structure. The Services are offered in a free tier and in paid tiers (STARTER, BUSINESS, and ENTERPRISE). The features, limits, and quotas applicable to each tier are described at https://www.ironkeep.us/ or in the applicable Order Form.

6.2 Free Tier. An individual may self-sign up for the free tier and is placed under a shared, platform-operated Organization. The free tier is provided “as is” and “as available,” without warranties of any kind, and IRONKEEP may change, limit, suspend, or discontinue the free tier (in whole or in part) at any time, with or without notice. Free-tier accounts are subject to the AUP, signup protections, rate limits, and usage limits.

6.3 STARTER and BUSINESS. STARTER and BUSINESS subscriptions are purchased online through IRONKEEP’s payment processor. An Organization is created only after payment is confirmed, as described in Section 7.

6.4 ENTERPRISE. ENTERPRISE is offered on a sales-led basis. ENTERPRISE pricing, terms, and any service-specific commitments are negotiated and set out in a separate Order Form, which may supplement or modify these Terms to the extent expressly stated.

7. Fees, Billing, and Payment

7.1 Payment Processing. Paid tiers are billed through a third-party payment processor identified in the IRONKEEP Subprocessors list. By subscribing to a paid tier, you authorize that processor to charge the payment instrument you provide. IRONKEEP does not store full payment card numbers.

7.2 Subscription and Usage Fees. Paid tiers consist of a subscription fee plus daily usage metering for applicable metered dimensions, including storage, mailbox quota, and imported messages. Metered usage is measured by the Services and billed in accordance with the applicable tier or Order Form.

7.3 Taxes. Fees are exclusive of taxes. The Customer is responsible for all applicable sales, use, value-added, and similar taxes, excluding taxes based on IRONKEEP’s net income.

7.4 Renewal. Subscriptions automatically renew for successive periods equal to the selected term until cancelled in accordance with these Terms or the applicable Order Form.

7.5 Price Changes. IRONKEEP may change its fees. For paid tiers, IRONKEEP will provide advance notice of any price increase, and the change will take effect on the next renewal following the notice period. ENTERPRISE pricing is governed by the applicable Order Form.

7.6 Non-Payment and Suspension. If any undisputed amount is past due, IRONKEEP may suspend the Services as described in Section 15 until payment is made. Suspension for non-payment does not relieve the Customer of its obligation to pay accrued fees.

7.7 ENTERPRISE Billing. ENTERPRISE billing terms, including invoicing and payment cycles, are set out in the applicable Order Form.

8. Customer Responsibilities and Acceptable Use

8.1 Acceptable Use. The Customer and its Authorized Users must comply with the IRONKEEP Acceptable Use Policy, which is incorporated into these Terms.

8.2 Lawful Use and Content. The Customer is responsible for ensuring that its use of the Services and all Customer Data comply with applicable laws and regulations and do not infringe or violate the rights of any third party.

8.3 Responsibility for Customer Data and Configuration. The Customer is responsible for Customer Data and for configuring the Services appropriately for its needs. Customer-configurable identity, data-protection, access, retention, legal-hold, sending, and messaging controls are tools provided to assist the Customer. They operate according to the Customer’s configuration and are not guarantees of any particular security, compliance, or legal outcome. The Customer is responsible for setting, testing, and maintaining these configurations.

8.4 Authorized Users. The Customer must ensure that its Authorized Users comply with these Terms and the AUP and must not permit access by anyone other than its Authorized Users.

9. Customer Data and Ownership

9.1 Ownership. As between the parties, the Customer owns and retains all right, title, and interest in and to Customer Data. These Terms do not grant IRONKEEP any ownership rights in Customer Data.

9.2 License to IRONKEEP. The Customer grants IRONKEEP a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, and otherwise use Customer Data solely as necessary to provide, maintain, secure, and support the Services and as otherwise instructed by the Customer.

9.3 Processing of Personal Data. To the extent IRONKEEP processes Personal Data contained in Customer Data on the Customer’s behalf, such processing is governed by the IRONKEEP Data Processing Addendum.

9.4 Customer Representations. The Customer represents and warrants that it has all rights, consents, and authorizations necessary to submit Customer Data to the Services and to grant the license in Section 9.2, and that Customer Data and its submission do not violate applicable law or the AUP.

9.5 No Advertising or Application Telemetry. IRONKEEP does not use third-party advertising, analytics, or telemetry inside the Services. IRONKEEP does not sell Customer Data and does not use Customer Data to train artificial intelligence or machine-learning models.

10. Privacy

IRONKEEP’s collection and use of Personal Data in connection with the Services is described in the IRONKEEP Privacy Policy. Where IRONKEEP processes Personal Data within Customer Data on the Customer’s behalf as a processor, the IRONKEEP Data Processing Addendum applies and governs in the event of any conflict with the Privacy Policy as to such processing.

11. Security and Compliance

11.1 Security Posture. IRONKEEP maintains technical and organizational measures designed to protect Customer Data, including encryption at rest and in transit, separation of Customer Data between Organizations, restricted administrative access to Customer content, identity and access controls, security monitoring, rate limiting, and secure software-development and deployment practices. Additional information is provided in the IRONKEEP Data Processing Addendum.

11.2 Shared Responsibility. Security is a shared responsibility. IRONKEEP is responsible for the security of the Services as described above. The Customer is responsible for its own configurations, credential hygiene, Authorized User management, customer-controlled identity services, and use of customer-configurable controls.

11.3 FedRAMP / NIST Alignment; No Certification. The Services are architected and designed to align with the FedRAMP Moderate baseline and NIST SP 800-53 controls, and to support FedRAMP-oriented and government workloads. The Services are not currently FedRAMP authorized or certified, do not hold an Authority to Operate (ATO), and are not listed on the FedRAMP Marketplace. Nothing in these Terms or in any IRONKEEP materials should be construed as a representation that the Services are “FedRAMP compliant,” “FedRAMP certified,” “FedRAMP authorized,” or audited for compliance. Where phrasing such as “designed to align with,” “architected to support,” or “intended to meet” is used, it describes design intent, not a certification or attestation.

11.4 Certifications by Separate Agreement. If the Customer requires a specific certification, authorization, or compliance commitment, such requirements must be addressed in a separate written agreement (for example, an ENTERPRISE Order Form). IRONKEEP makes no representation that it holds HIPAA, SOC 2, ISO 27001, PCI DSS, or any other certification, and none is asserted by these Terms. Payment-card compliance obligations applicable to card processing rest with the payment processor.

12. Intellectual Property

12.1 IRONKEEP IP. IRONKEEP and its licensors own and retain all right, title, and interest in and to the Services, the IRONKEEP Core platform, and all related software, technology, documentation, and intellectual property rights. Except for the limited rights expressly granted in these Terms, no rights are granted to the Customer.

12.2 License to Use. Subject to these Terms and payment of applicable fees, IRONKEEP grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the term for the Customer’s internal business purposes.

12.3 Feedback. If the Customer or its Authorized Users provide suggestions, ideas, or other feedback regarding the Services, IRONKEEP may use such feedback without restriction or obligation, and the Customer grants IRONKEEP a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback into the Services.

12.4 Trademarks. “IRONKEEP,” “IRONKEEP MAIL,” “IRONKEEP DRIVE,” “IRONKEEP CHAT,” “IRONKEEP MEETINGS,” and related names and logos are trademarks or trade names of IRONKEEP. These Terms do not grant any right to use IRONKEEP’s trademarks without IRONKEEP’s prior written consent.

13. Third-Party Services

13.1 IRONKEEP Subprocessors. The IRONKEEP Subprocessors list is the authoritative record of third parties engaged to process Customer Data on IRONKEEP’s behalf.

13.2 Infrastructure Subprocessing. The Services rely on third-party infrastructure providers as described in the Subprocessor List.

13.3 Customer-Configured Services. Customer-configured identity, authentication, and user-provisioning services are controlled by the Customer and are not IRONKEEP Subprocessors. The Customer is responsible for those services, their configuration, and their terms.

13.4 No Responsibility for Third-Party Services. Except for IRONKEEP’s obligations with respect to its Subprocessors under the DPA, IRONKEEP is not responsible for third-party services, their availability, or their terms. The Customer’s use of any Customer-configured or other third-party service is governed by that third party’s terms.

13.5 Copyright Complaints. IRONKEEP respects the intellectual property rights of others. If you believe that Customer Data hosted on the Services infringes your copyright, you may submit a notice to IRONKEEP’s designated agent at security@ironkeep.us. Notices should include the information required for a valid takedown request under applicable law, including identification of the allegedly infringing material and of the work claimed to be infringed, your contact information, and the required good-faith and accuracy statements. IRONKEEP may remove or disable access to allegedly infringing material and may terminate the accounts of repeat infringers. Additional details regarding prohibited content and reporting are set out in the IRONKEEP Acceptable Use Policy.

14. Confidentiality

14.1 Confidential Information. “Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”) that is designated as confidential or that reasonably should be understood to be confidential given its nature and the circumstances of disclosure. Customer Data is the Customer’s Confidential Information. The Services and non-public information about them are IRONKEEP’s Confidential Information.

14.2 Obligations. The Recipient will (a) use the Discloser’s Confidential Information only to exercise its rights and perform its obligations under these Terms, and (b) protect such information using at least the same degree of care it uses for its own confidential information of like kind, and no less than reasonable care.

14.3 Exclusions. Confidential Information does not include information that (a) is or becomes public through no fault of the Recipient; (b) was known to the Recipient without confidentiality obligation before disclosure; (c) is rightfully received from a third party without confidentiality obligation; or (d) is independently developed without use of the Discloser’s Confidential Information.

14.4 Compelled Disclosure. The Recipient may disclose Confidential Information to the extent required by law or legal process, provided that, where legally permitted, it gives the Discloser reasonable prior notice and cooperates in any effort to limit or contest the disclosure.

15. Suspension

15.1 Grounds. IRONKEEP may suspend the Services or an Authorized User’s access, in whole or in part, if (a) the Customer or an Authorized User breaches the AUP or these Terms; (b) fees are past due; (c) continued use poses a security, legal, or operational risk to the Services, IRONKEEP, or others; or (d) suspension is required by law or by a governmental or regulatory authority.

15.2 Notice and Scope. Where practicable, IRONKEEP will provide notice before suspension and will limit the suspension in scope and duration to what is reasonably necessary. Where a risk requires immediate action (for example, active abuse or a security threat), IRONKEEP may suspend first and provide notice thereafter.

15.3 Restoration. IRONKEEP will restore access promptly after the cause for suspension is resolved.

16. Term and Termination

16.1 Term. These Terms commence upon your acceptance and continue until all subscriptions have expired or been terminated, or, for the free tier, until terminated as provided below.

16.2 Subscription Term. Each paid subscription continues for the term selected at purchase or set out in the Order Form and renews as described in Section 7.4 until cancelled.

16.3 Termination by Customer. The Customer may cancel a subscription or terminate these Terms in accordance with the cancellation mechanism for its tier or the applicable Order Form. Cancellation takes effect at the end of the then-current billing period unless otherwise stated. Free-tier individuals may stop using and may delete their account at any time.

16.4 Termination by IRONKEEP. IRONKEEP may terminate these Terms or any subscription (a) for the Customer’s material breach that remains uncured for thirty (30) days after written notice; (b) immediately for a breach of the AUP, Section 5, or Section 8 that IRONKEEP reasonably determines cannot be cured or that poses risk to the Services or others; or (c) as otherwise permitted in these Terms. IRONKEEP may discontinue the free tier as described in Section 6.2.

16.5 Effect of Termination. Upon termination or expiration, the Customer’s right to access and use the Services ceases. The Customer remains responsible for fees accrued before termination. Data export and deletion are governed by Section 17. Sections that by their nature should survive termination will survive as described in Section 24.

17. Data Export and Deletion

17.1 Export Window. Following cancellation or termination, the Customer has thirty (30) days to export Customer Data. After the export window closes, IRONKEEP may delete Customer Data in the ordinary course, subject to legal holds and Section 17.5.

17.2 Export Formats. Customer Data may be exported using the commonly used formats made available through the Services at the time of export.

17.3 Temporary Email Processing Copies. Temporary copies created while processing inbound and outbound email ordinarily expire after approximately seven (7) days. Customer mailbox records remain subject to the export and deletion provisions of this Section.

17.4 Trash Purge. Files placed in trash are purged after thirty (30) days unless they are subject to a legal hold.

17.5 Legal Holds. Data subject to a legal hold is preserved until the hold is released, notwithstanding the export window, trash purge, or other deletion timelines.

17.6 Secure Deletion. Upon Organization offboarding or deletion, IRONKEEP initiates a secure deletion process that may include cryptographic erasure. Customer Data generally becomes unrecoverable within approximately thirty (30) days, subject to legal holds and applicable law.

18. Warranties and Disclaimers

18.1 Mutual Authority Warranty. Each party represents and warrants that it has the legal authority to enter into and perform these Terms.

18.2 Disclaimer. EXCEPT AS EXPRESSLY STATED IN SECTION 18.1, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND IRONKEEP DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IRONKEEP DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ALL DEFECTS WILL BE CORRECTED.

18.3 No SLA Unless Agreed. IRONKEEP does not commit to any specific uptime, availability, or service-level percentage except if and as set out in an applicable Order Form or a separate service level agreement (SLA). Any availability targets referenced in marketing materials are not contractual guarantees under these Terms.

18.4 Free Tier. The free tier is provided without any warranty, as stated in Section 6.2.

19. Limitation of Liability

19.1 Exclusion of Indirect Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19.2 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID BY THE CUSTOMER FOR THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE ACT THAT GAVE RISE TO THE LIABILITY. IF THE CUSTOMER USES ONLY THE FREE TIER, IRONKEEP’S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

19.3 Carve-Outs. The exclusions and limitations in this Section do not apply to (a) the Customer’s payment obligations; (b) the Customer’s breach of the AUP or of Section 12 (Intellectual Property); or (c) liability that cannot be limited or excluded under applicable law.

20. Indemnification

20.1 By the Customer. The Customer will defend, indemnify, and hold harmless IRONKEEP and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Customer Data; (b) the Customer’s or its Authorized Users’ use of the Services; or (c) the Customer’s breach of these Terms or the AUP.

20.2 By IRONKEEP. For paid Services, IRONKEEP will defend the Customer against any third-party claim alleging that the Services, as provided by IRONKEEP and used in accordance with these Terms, directly infringe a United States patent or copyright or misappropriate a trade secret, and will indemnify the Customer for amounts finally awarded against it or agreed in settlement. This Section 20.2 does not apply to the free tier and is subject to the limitations in Section 19 and the exclusions in Section 20.3.

20.3 Exclusions. IRONKEEP’s obligation under Section 20.2 does not apply to claims arising from (a) Customer Data; (b) modifications not made by IRONKEEP; (c) combination of the Services with items not provided by IRONKEEP; (d) Customer-configured third-party services; or (e) use of the Services in violation of these Terms or the AUP.

20.4 Infringement Remedies. If a claim covered by Section 20.2 may prevent the Customer from using paid Services, IRONKEEP may, at its option and expense, (a) obtain the right for the Customer to continue using the affected Services; (b) replace or modify the affected Services so they are non-infringing without materially reducing their functionality; or (c) if neither option is commercially practicable, terminate the affected Services and refund any prepaid, unused fees for them. This Section 20 states the Customer’s exclusive remedy for a claim covered by Section 20.2.

20.5 Procedure. The indemnified party will promptly notify the indemnifying party of the claim, grant it sole control of the defense and settlement (provided no settlement imposing liability or admission on the indemnified party may be made without consent), and provide reasonable cooperation.

21. Government and Public-Sector Customers

21.1 Export and Sanctions. The Customer must comply with all applicable export control and economic sanctions laws as described in Section 5.

21.2 Modification of Certain Terms. If the Customer is a government entity, certain provisions of these Terms — including indemnification, governing law, venue, and dispute resolution — may not be enforceable against the Customer and may be modified to the extent required by applicable law. The parties will give effect to the remainder of these Terms to the maximum extent permitted.

21.3 No Claim of FedRAMP Authorization. Consistent with Section 11.3, IRONKEEP makes no claim that the Services are FedRAMP authorized, certified, or hold an ATO. Government workloads may use specialized U.S. government cloud environments where supported, but such deployment does not constitute or imply any government authorization of the Services. Any required certification or authorization must be addressed in a separate written agreement.

21.4 U.S. Government End Users. The Services and any accompanying documentation are “Commercial Products,” “Commercial Computer Software,” and “Commercial Computer Software Documentation,” as those terms are used in FAR 12.212 and DFARS 227.7202, and are developed at private expense. Consistent with FAR 52.227-19, FAR 12.212, and DFARS 227.7202, any use, modification, reproduction, release, performance, display, or disclosure of the Services and documentation by or for the U.S. Government is governed solely by, and is permitted only with, the rights granted to all other Customers under these Terms. No additional or greater rights are conferred on the U.S. Government, and any provision inconsistent with federal procurement regulations applies only to the extent permitted by applicable law.

22. Modifications to the Services and to These Terms

22.1 Changes to the Services. IRONKEEP may modify, enhance, add to, or discontinue features of the Services from time to time. IRONKEEP will not materially decrease the core functionality of a paid subscription during its then-current term except as required for legal, security, or technical reasons.

22.2 Changes to These Terms. IRONKEEP may update these Terms. For material changes, IRONKEEP will provide notice (for example, by email to the administrative contact or by posting at https://www.ironkeep.us/) before the changes take effect. Changes take effect on the stated effective date, and continued use of the Services after that date constitutes acceptance. If the Customer does not agree to a material change, its remedy is to stop using the Services and, for paid tiers, to cancel in accordance with Section 16.

23. Governing Law and Dispute Resolution

23.1 Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

23.2 Venue. The parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising out of or related to these Terms.

23.3 Government Carve-Out. For government Customers, governing law, venue, and dispute resolution apply only to the extent permitted by applicable law, consistent with Section 21.

24. General

24.1 Assignment. Neither party may assign these Terms without the other’s prior written consent, except that either party may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, on notice to the other party. Any prohibited assignment is void.

24.2 Force Majeure. Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, or failures of third-party providers.

24.3 Notices. Legal notices to IRONKEEP must be sent to legal@ironkeep.us and to 2221 Yellowstone Ranch Court, Waxahachie, TX 75165, United States. Notices to the Customer may be sent to the administrative or billing contact on file. Notices are effective upon receipt.

24.4 Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions will remain in full force and effect.

24.5 Entire Agreement. These Terms, together with the AUP, the DPA, the Privacy Policy, and any applicable Order Form, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements and understandings on the subject.

24.6 No Waiver. No failure or delay by either party in exercising any right under these Terms constitutes a waiver of that right.

24.7 Independent Contractors. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.

24.8 Survival. Sections 2, 7, 9, 11.3, 11.4, 12, 14, 17, 18, 19, 20, 21, 23, and 24, and any other provision that by its nature should survive, survive termination or expiration of these Terms.

24.9 Order of Precedence. In the event of a conflict, the following order of precedence applies: (1) the applicable Order Form; (2) the DPA; (3) these Terms; (4) the AUP; and (5) the Privacy Policy. Notwithstanding the foregoing, with respect to the subject matter of acceptable use that the AUP addresses, the AUP controls over these Terms; and with respect to IRONKEEP’s processing of Personal Data within Customer Data as a processor, the DPA controls over the Privacy Policy as provided in Section 10.

25. Contact

For questions about these Terms or the Services, please contact us: